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Privacy Policy

Learn what information the platform handles, why it is used, and how to contact us about your data.

Last Updated: February 14, 2026

Compliance & Responsibility

Hostel Ease, a brand of Unyrise Tech, is committed to protecting the privacy of Data Principals in accordance with the DPDP Act, 2023. We process personal data for specified, lawful purposes based on your informed consent. We implement robust technical and organizational measures to prevent any personal data breach.

Information We Collect

Under the DPDP Act, we only collect data that is necessary for the provision of our services and for purposes listed at the time of collection.

Personal Information

  • Full name, email address, phone number
  • Government ID, residential address, date of birth
  • Secure payment information via trusted gateways
  • Optional profile picture and preferences

Usage Analytics

  • Device information, IP address, browser details
  • Login patterns, session duration, feature usage
  • User feedback, complaints, and interaction logs
  • Platform navigation and performance metrics

Property Data (Admins)

  • Hostel details, location, and room specifications
  • Pricing structures, policies, and amenities
  • High-quality property images and descriptions
  • Availability calendars and booking history

Purpose of Processing

Management of hostel bookings and resident records
Verifying identity to maintain platform security
Processing secure payments via statutory gateways
Resolving grievances and providing technical support
Analyzing usage patterns to optimize user experience
Sending mandatory service-related communications

Grievance Redressal

In accordance with the DPDP Act 2023 and the Information Technology Rules, we have appointed a Grievance Officer to address any concerns regarding data privacy or platform usage.

Grievance Officer

Mr. Dev Kant Kumar

Support Contact

+91 92793 41396

Office Location

Flat No 4, Mehta Residency, Sindoor, Hazaribag, Jharkhand - 825301

* We acknowledge receipt of any grievance within 24 hours and aim to resolve it within 15 days of receipt.

How access is protected

The platform uses authentication, role permissions, and request protections to control access.

Encrypted connections

The public website and API use HTTPS connections.

Account protection

Authentication and request checks protect account operations.

Role-Based Access

Strict permission controls and data segregation

Secure Infrastructure

The platform uses cloud hosting and external service providers.

Data Retention: We store personal data only as long as necessary for the specified purpose or as required by Indian law. Upon withdrawal of consent, we initiate the erasure process within 30 days.

Your Rights as a Data Principal

The DPDP Act, 2023 grants you specific rights regarding your personal data.

Data Access

Contact the team to request access to your personal information.

Profile Updates

Modify your account details anytime

Right to Erasure

Request complete data removal (Right to be Forgotten)

Withdraw Consent

Contact the team about withdrawing consent or account-data requests.

To exercise any of these rights, or to submit a request concerning your data:

Cookies Notice

We use cookies to maintain your session and ensure platform security. For full details, see our Cookies Policy.

Data Storage

The platform uses hosting, storage, and service providers to deliver its features. Contact us for questions about the processing locations relevant to your data.

Jurisdiction

All data processing is governed by Indian law, with exclusive jurisdiction in the courts of Jharkhand, India.

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