Privacy Policy

Updated for the Digital Personal Data Protection (DPDP) Act, 2023. Learn how we handle your data with transparency and integrity.

Last Updated: February 14, 2026

Compliance & Responsibility

Hostel Ease, a brand of Unyrise Tech, is committed to protecting the privacy of Data Principals in accordance with the DPDP Act, 2023. We process personal data for specified, lawful purposes based on your informed consent. We implement robust technical and organizational measures to prevent any personal data breach.

Information We Collect

Under the DPDP Act, we only collect data that is necessary for the provision of our services and for purposes listed at the time of collection.

Personal Information

Full name, email address, phone number
Government ID, residential address, date of birth
Secure payment information via trusted gateways
Optional profile picture and preferences

Usage Analytics

Device information, IP address, browser details
Login patterns, session duration, feature usage
User feedback, complaints, and interaction logs
Platform navigation and performance metrics

Property Data (Admins)

Hostel details, location, and room specifications
Pricing structures, policies, and amenities
High-quality property images and descriptions
Availability calendars and booking history

Purpose of Processing

Management of hostel bookings and resident records

Verifying identity to maintain platform security

Processing secure payments via statutory gateways

Resolving grievances and providing technical support

Analyzing usage patterns to optimize user experience

Sending mandatory service-related communications

Grievance Redressal

In accordance with the DPDP Act 2023 and the Information Technology Rules, we have appointed a Grievance Officer to address any concerns regarding data privacy or platform usage.

Grievance Officer

Mr. Dev Kant Kumar

Email Address

grievance@hostelease.com

Support Contact

+91 72941 77563

Office Location

Flat No 4, Mehta Residency, Sindoor, Hazaribag, Jharkhand - 825301

* We acknowledge receipt of any grievance within 24 hours and aim to resolve it within 15 days of receipt.

Enterprise-Grade Security

We implement multiple layers of security to protect your data with the same standards used by major financial institutions.

End-to-End Encryption

All sensitive data encrypted in transit and at rest

Regular Security Audits

Continuous monitoring and vulnerability assessments

Role-Based Access

Strict permission controls and data segregation

Secure Infrastructure

Enterprise-grade cloud hosting with redundancy

Data Retention: We store personal data only as long as necessary for the specified purpose or as required by Indian law. Upon withdrawal of consent, we initiate the erasure process within 30 days.

Your Rights as a Data Principal

The DPDP Act, 2023 grants you specific rights regarding your personal data.

Data Access

View and download your personal information

Profile Updates

Modify your account details anytime

Right to Erasure

Request complete data removal (Right to be Forgotten)

Withdraw Consent

Revoke processing permissions at any time

To exercise any of these rights, or to submit a request concerning your data:

Request Data Export Support Center

Cookies Notice

We use cookies to maintain your session and ensure platform security. For full details, see our Cookies Policy.

Data Storage

As per DPDP Act norms, your data is stored locally in India-based secure servers to ensure sovereignty and protection.

Jurisdiction

All data processing is governed by Indian law, with exclusive jurisdiction in the courts of Jharkhand, India.